CME Group Globex Control Center
The CME Group Globex Control Center (GCC) provides customer support and problem management to registered contacts. Registered contacts are members, clearing members and customers designated by clearing members who have specifically signed up with the GCC for this role.
The GCC serves customers around the world and is available whenever CME Globex is open. 
CME Group Globex Control Center provides assistance with the following.
- Electronic Trading
- Order routing and market data interfaces
- Network connectivity
- CME ClearPort Facilitation
- Cancellation of customer orders in cases of emergency
- CME Group Globex Control Center (GCC). CME Group.